Shipping:

• $9.95 flat-rate US shipping or FREE on orders over $150!
• Orders are processed and shipped out within 2-3 Business days.( Please note the Boutique is Closed Sunday & Monday )
• FREE local pickup is available in Baldwinsville, New York (Choose option at checkout.) (Please Note the Boutique is Closed Sunday & Monday )

Online Returns: 

• Returns must be requested and postmarked to us within 10 days from your date of purchase.
• Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
• Returns are eligible for store credit only.
• Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items.
• Shipping charges (original and return) are the customer’s responsibility.

   

• IN STORE RETURN POLICY: We do not offer refunds. Exchanges or store credit only within 10 days of purchase with receipt. Items must be unworn, unwashed, with tags attached. Final sale on  Special Orders, Sale Items, Footwear, Hats, Hair Accessories, Bralettes, Earrings, Cosmetics, Consumables,Second Cut Brand  & Holiday Theme  Merchandise. Store associates cannot override policy. Management approval required .

   

  The 315 Hive Boutique: Holiday Extended Return Policy

  • Purchases made from November 27 to December 24, 2026, are eligible for exchange until January 12, 2027

  • Final Sale Items: Holiday-themed merchandise, sale items, and Gift-With-Purchase (GWP) items (noted on receipt) cannot be returned or exchanged.

  • All standard exclusions from the everyday return policy remain in effect.